Has my account been restricted or am I paranoid?

[_Bin_Chicken_ 6]

Disclaimer: I am not a good pilot, not even average.

 

So for the past few weeks I've noticed that I cannot buy a kill for love nor money in an arcade air battle, I have just assumed that I've spent far to much time in tanks and forgot how to fly, to the point that I've experienced frustration like I've never felt.

 

I have tried multiple battle ratings fro 1.0 to 6.3 in all 5 air nations to see if it was just me. It seem's the issue is systemic. 

 

Today was the final straw. I spoke with my squadron colleges and they all thought it was in my head however they agreed to run some tests with me. We first went into several games so they could witness my performance, they immediately saw my issue. We tried several different ammo loads and different gun convergence but no matter what position I got on my enemy I could not shoot them down, let alone hit them.

 

We then set up some custom battles using Biplanes vs the B17E 5.3 AB bomber, a P26A used 215 bullets to shoot down my B17E. We ran that same scenario again, however I used the P26A against the same bomber. I had to give up shooting him the B17E after using at least 14,000 rounds to which he had a little piece of orange damage and the rest was yellow. I could not replicate what was done to me.

 

In desperation I had a flatmate use his Laptop to log into my account and try my account out. He had the same issue.

 

Not knowing where to go from here, I submitted a ticket asking for someone to look into this and explained my severe lack of hit detection, but they are more concerned on how my account was accessed by my flatmate and stated:

 

Unfortunately, we won't be able to help you until you provide the requested information.

 

Which pretty much means that I cannot get this issue sorted without them using the EULA or TOS against me.

 

So again, have I been restricted or am I being paranoid?

 

I am happy to host you on my TeamSpeak server and set up any custom battle you testing that anyone has so you can judge for yourself.

 

 

Thanks

 

 

 

 

 

[PhillipAlpha@psn 30]

I can only confirm what Kingsford has stated, not only cant he hit anything, he's extremely fragile. any near-hit on him just seems to turn into a massive explosion while the same hits on myself won't get close to the same result.

 

It seems like the server-side hit-detection is allowing for some serious hazing and bullying of the customers.

[_Catweazle_63 9,834]

If you suspect a Bug then please submit a Bug-report here, please note the requirements for a bug-report to be accepted.

 

For now i will move this to the Technical support section.

[PhillipAlpha@psn 30]

If you suspect a Bug then please submit a Bug-report here, please note the requirements for a bug-report to be accepted.

 

For now i will move this to the Technical support section.

This is not a bug, but rather an opinion piece since no dev/mod seems willing to help out in this situation.

[relliK 3,228]

my first question would be (and i assume other would ask the same ^^) - what is your latency and packet loss like when you play the game ?

 

if there is an issue with the latency / packet loss (no matter which side) this could explain a bad hit detection (and as well explain why your

flatmate would get the same results considering you are using the same network (i assume ;))

 

and while you've been trying several planes / tiers - did you also try a different server locations (either in real battles or in custom battles) ?

just to see if this is in any way related to the connection to a specific server location maybe...

Edited February 17, 2016 by relliK

[_Bin_Chicken_ 6]

my first question would be (and i assume other would ask the same ^^) - what is your latency and packet loss like when you play the game ?

 

if there is an issue with the latency / packet loss (no matter which side) this could explain a bad hit detection (and as well explain why your

flatmate would get the same results considering you are using the same network (i assume ;))

 

and while you've been trying several planes / tiers - did you also try a different server locations (either in real battles or in custom battles) ?

just to see if this is in any way related to the connection to a specific server location maybe...

 

As an Australian I tend to hang around the US/SA servers due to the ping. US server I can usually expect around 200 ping with 0% PL, SA 110 Ping with 0% PL. I've also been on the Euro server with 400 Ping and 1% PL and experienced the same issue.

[PhillipAlpha@psn 30]

my first question would be (and i assume other would ask the same ^^) - what is your latency and packet loss like when you play the game ?

 

if there is an issue with the latency / packet loss (no matter which side) this could explain a bad hit detection (and as well explain why your

flatmate would get the same results considering you are using the same network (i assume ;))

 

and while you've been trying several planes / tiers - did you also try a different server locations (either in real battles or in custom battles) ?

just to see if this is in any way related to the connection to a specific server location maybe...

We've tried every server imaginable, customs, RB/AB - it is definitely not a connection issue - i managed to shoot his B-17 down in a Peashooter (with 215 rounds spent) while after some 14000 we just gave up on reversing it. 

He even can't oneshot I-15s in Custom with a 9T even though its registering as direct hits (you see the beginning of the explosion :D)

[Marksterx2TTV 224]

You should try to get video to help the mods solve your problem.

[_Bin_Chicken_ 6]

You should try to get video to help the mods solve your problem.

 

Here's a replay and video

 

https://www.youtube.com/watch?v=YP5QysAXQhs&feature=youtu.be

Edited February 18, 2016 by Kingsford_Smith

[_Bin_Chicken_ 6]

Please close this now.

 

FIXED

 

P.S

 

Julie who fixed my issue is a god!!

 

Thanks!!

Edited February 18, 2016 by Kingsford_Smith

[relliK 3,228]

Please close this now.

 

FIXED

 

now it would be interesting to know what was going on and how it got fixed ^o^

[PhillipAlpha@psn 30]

Please close this now.

 

FIXED

 

P.S

 

Julie who fixed my issue is a god!!

 

Thanks!!

All this before i get to show my video of me smoking your Meteor with first front, then rear gun on my mighty swordfish? :(

[_Rustle_ 532]

There is literally nothing on that video that suggests anything other than user error. Your lead is too jumpy, it never settles in the right place and swings around the target. You simply are not putting rounds in the right place. Even when you do settle down on a player that is not evading, your lead is almost always short of the target. If you've been playing tanks, you're just need more game time.

 

The B-17 stuff is tin foil hat. Did you post your crew levels in that video?

 

One other thing I noticed. You seem to be using armoured target ammo on your Yak-9T? It looks like it anyway.

[PhillipAlpha@psn 30]

There is literally nothing on that video that suggests anything other than user error. Your lead is too jumpy, it never settles in the right place and swings around the target. You simply are not putting rounds in the right place. Even when you do settle down on a player that is not evading, your lead is almost always short of the target. If you've been playing tanks, you're just need more game time.

 

The B-17 stuff is tin foil hat. Did you post your crew levels in that video?

 

One other thing I noticed. You seem to be using armoured target ammo on your Yak-9T? It looks like it anyway.

 

Since a Mod/Dev/Whatever _fixed_ an issue, that implies that there was actually a problem....

 

also the B-17 was interesting, cause i've not been able to recreate that with any other player, the only time i've been able to go in a Peashooter and shoot down a B-17 was this one time against kingsford, as mentioned above i also manged to kill him twice in a swordfish while he was in a meteor, and he would almost never kill me until the 2nd pass.

 

I've played with Kingsford enough to notice a steep decline in how well he does in games. and the video shows exactly what he's been dealing with.

Edited February 18, 2016 by *PhillipAlpha