Ping & Packet Loss Troubleshooting Guide

[js1960 12]

18 minutes ago, thStripedPatriot said:

Ping and packet loss have been a huge issue lately...I can't play ground RB without missing 50% of my shots simply because they disappear into thin air or never leave the barrel. Infuriating stuff.

 

I'm having the same issues, ping goes as high as 700 and packet loss to 17%. Went to the WOT server to see if it was happening, nope, 35ms average.

 

Right now this game is unplayable for me.

[Baron370 50]

Since the recent update i have also been getting 30-50% Packet loss on all servers. Definitely something wrong with the game servers atm.

[PulaskiSkyway 18]

I'm getting freezes and spikes since the last update again, I'm online again today, after a few days.

It was very bad after the Swedish update, too. Unplayable, then. After another update, the issues disappeared. I implemented many suggestion of the community. While that helped to some degree, t did not remove the issue totally.

Now its back. Thus far its little, the freezes, but in air games RB its enough to make it unplayable.

I'm aware that it is an issue between my system and those changes since not all got it. (Occasionally, other players complain in game). But its not my connection it seems, since the changes happen after updates.

Hope another update will come soon and all will be solved. I hope that helps to raise awareness if Gaijin doesn't know already. I always hope for no updates when the game is running smoothly...

[FBCSuffers 386]

Same here everything is stable BUT War Thunder; i've also been getting "SERVER IS NOT RESPONDING" at the beginning of a mach ever since 3-4 days now and throughout the match my connection varies from 30 ping on EU servs to 999 and 25% ping... The situation for me just got worse than it was right after the update (even tho it was already unstable as heck)...

Needless to say this is unplayable.

Only playbale gamemode atm might be naval for me as it doesn't need nearly as many inputs nor reactions...

[DentalWasp 5]

On 24/04/2020 at 23:12, LeNath said:

Same here everything is stable BUT War Thunder; i've also been getting "SERVER IS NOT RESPONDING" at the beginning of a mach ever since 3-4 days now and throughout the match my connection varies from 30 ping on EU servs to 999 and 25% ping... The situation for me just got worse than it was right after the update (even tho it was already unstable as heck)...

Needless to say this is unplayable.

Only playbale gamemode atm might be naval for me as it doesn't need nearly as many inputs nor reactions...

same here i can play any other game while even downloading stuff with NO LAG at all but war thunder lags even if nobody is connected and i dont have anything else open but war thunder. All responses i get can be summed up by this annoying statement " just get better internet ". Id make fun of those people but id get banned probably 

[Buford55 1]

this issue has been just growing for me since at least last Sept. Now its so bad game not playable. This is not a isp issue or volume of player issue. This is all a War Thunder issue with their servers. I also think the game is full of holes with all the updates. This won't be fixed til we start walking away. I'm out til this is resolved, I'll check back in a couple months or fall. 

[NineTailedFoX 145]

There is an annoying issue with ping which is frustrates me alot. Oftenly, my aircraft teleport hundreds of meters below and there is no way to survive it when flying low. I think there is no solution for this, I just wanted to write it for relaxation anyway...

[RenamedMenace 46]

Ive been having constant packet loss and high ping nearly every single match at random points in the match. Everything else runs perfectly fine. Ive never had an issue with packet loss until now.

[itsnotme_itsyou 272]

On 06/05/2020 at 20:32, Gravitons said:

Ive been having constant packet loss and high ping nearly every single match at random points in the match. Everything else runs perfectly fine. Ive never had an issue with packet loss until now.

 

Same here my internet and everything is fine the games on SSD and but im getting PL and Ping problems. And somehow its not even every match. Some matches are perfect but some matches are just like that it finishes but you still stay inside or you cant leave the match after dying even tho it says no PL. I dont know why this problem occured now and its been going for few days now. It becomes frustrating and ı need a fix for it.

[Cayari 418]

Same here . I use US and UE server .

On 06/05/2020 at 14:32, Gravitons said:

Ive been having constant packet loss and high ping nearly every single match at random points in the match. Everything else runs perfectly fine. Ive never had an issue with packet loss until now.

 

[EASYOKO 394]

It's okay and in a matter of seconds that's it. The entire battle remains.

[whyno 2]

Unplayable this morning.  Been like this off and on for a week now.  Hey Gaijin, want to start refunding me premium time?

 

[__Jaroslav 0]

I am unable to play this game because of this issues since march. At first, I thought it was because i switched from my lan cable to tethering through phone, but it worked with the phone for a while (2 weeks+-), then since the 121 k players peak, I started getting packet losses as high as 50% every match for atleast the first half of it. Flying planes into the ground and still having to pay repairs because of some packet loss made me quit this game.

[Yetzirah 27]

I have the same problem here, extreme ping variations up to 999 and packet loss rates between 20% and 90%.
But only in naval battles, in tank battles the PL is 0% consistently.
I have 2 PCs at 2 different locations and also 2 different internet providers, so the probability that it is due to my hardware or my internet connection is very low.
The Naval Battles become practically unplayable and you are regularly kicked out of battles due to bad network connection.
I have noticed this since the last major update, but it feels getting worse and worse.
It would be nice if GJ would finally do something about it or at least comment on it.
It's just annoying and I won't invest any more money in the game as long as this problem persists, because at the time I play mainly the Naval battles.

[terminator0010 1]

Gaijin, im having problems with the ping from Brazil, its getting too high, around 400 when its normal is 150 ms.

 

I made the tracert test for the 4 US servers IPs, it follows below:

 

207.244.116.2
First time its sucessul, but the second not:

 

Second time:

 

IP 207.244.116.4

 

 

IP 207.244.116.3

IP 207.244.116.1 - Its neither reach the end of the line on the test.

 

 

I think that the most problem are with the ip 4.69.207.33, in all my tests it are giving data loss.

I aks if it can be solved, its been impossible to play since the problemas started.

Edited July 17, 2020 by terminator0010

[Catch22_Yahooo 0]

Never posted on the forums before but for the last two weeks the high ping and packet loss has made the game unplayable.

Absolutely perfect before this for the last three years, Can someone in Gaijin just state something??

Don't need the 'We're fine, its all your fault' response, there are far too many complaints for that to be just the reason.....

We can't all have just screwed up our single connection to only the War thunder Server..

[AntoSA 0]

On 18/07/2020 at 14:44, Catch22_Yahooo said:

Never posted on the forums before but for the last two weeks the high ping and packet loss has made the game unplayable.

Absolutely perfect before this for the last three years, Can someone in Gaijin just state something??

Don't need the 'We're fine, its all your fault' response, there are far too many complaints for that to be just the reason.....

We can't all have just screwed up our single connection to only the War thunder Server..

same problem from San Diego. this get me do not play game!

[xEvilKing Solox@live 3]

Never had as many packet loss problems on this game till the past couple months ever since the summer event began you started seeing many players going from  1packet loss like every 4-5 games to all the sudden you get there 3-4 times in a single game. My squadron and I play only US servers to try to mitigate as much of it as humanly possible. However it's sad to see them pushing more content instead of fixing their obvious connection issues. Than when I submitted a ticket I got the run around response. I genuinely hope that they fix their servers. At this point the quality of gaming is so horrific that I might be better off just going and playing World of Tanks at least you can stay connected to their servers.

[_AL__ 4]

My ping has jumped in the last few weeks from 230 or so to 320ms to the US servers from Australia. Fibre/optic hybrid NBN with download speeds in the 5.5Mb/sec range.

Packet loss has always been hit & miss but never had pings this bad. Makes flying fighters pretty much useless so stuck with bombers until it improves.

 

Such a shame there are no servers in Australia. Seems to be plenty of Australians & NZ playing.

 

Al

Edited September 3, 2020 by _AL__

[RuthlessEvil 179]

Getting lag, keyboard presses wont respond. tank is jerky. been going on for a few days. Playing local us server only.

[Jahooo_boi 280]

So... Will anyone address those crazy server issues almost everyone is experiencing @ EU and US servers?

I mean this is not what I pay premium account for. Its getting out of hand  

[Hablaty 17]

Since the last major update, I have massive packet loss... and they said use lower graphic settings.... pfffff

[Achilles_J1_ 33]

On 25/04/2020 at 07:12, FrenchBabySeal said:

Same here everything is stable BUT War Thunder; i've also been getting "SERVER IS NOT RESPONDING" at the beginning of a mach ever since 3-4 days now and throughout the match my connection varies from 30 ping on EU servs to 999 and 25% ping... The situation for me just got worse than it was right after the update (even tho it was already unstable as heck)...

Needless to say this is unplayable.

Only playbale gamemode atm might be naval for me as it doesn't need nearly as many inputs nor reactions...

Yes same here , exact same issues. I thought it was just me. Well I hope WarThunder can fix these connectivity issues. I am a Premium customer BTW

[Semthepro 19]

Package loss more fatal than ever before - i have good pings and connctions to ANY other game other than war thunder - yo technical guys really need to get a look on those servers. you probably outsourced it. still make out the problem and fix it - we are not paying you for nothing.

[Hablaty 17]

Semthepro, they don't care some technical issues, just Mastercard, Mastercard (or Visa)