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Missing DLC content from the Bundle Sale


DLLMCH
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Guys,

 

I bought the Summer Sale Pack via steam which should include 5 packs. However the DLC content of the Royal Combined Forces Pack is missing.

 

Should I contract steam or Gaijin about this?

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4 hours ago, FredericusRer said:

Please be patient, they will.

now they told me to contact Steam to get the CD key but that Steam said find Gaijin :(

I'm still talking to Gaijin CS at the moment. Steam still has not replied my ticket.

 

Edited by DLLMCH
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On 27.06.2017 at 2:49 AM, DLLMCH said:

now they told me to contact Steam to get the CD key but that Steam said find Gaijin :(

I'm still talking to Gaijin CS at the moment. Steam still has not replied my ticket.

 

Hi! Apologies for the delay, we were contacting Valve regarding this issue (unfortunately we cannot help here anyway as the CDkey is issued by the Steam itself), they finally have found what's wrong I guess, so the pack should appear shortly. I'll write you back here when it's added!

On 27.06.2017 at 2:49 AM, DLLMCH said:

now they told me to contact Steam to get the CD key but that Steam said find Gaijin :(

I'm still talking to Gaijin CS at the moment. Steam still has not replied my ticket.

 

Ah, yeah, so the key should be in your library already! Please check it!

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On 6/28/2017 at 4:49 PM, Ivan_K1 said:

Hi! Apologies for the delay, we were contacting Valve regarding this issue (unfortunately we cannot help here anyway as the CDkey is issued by the Steam itself), they finally have found what's wrong I guess, so the pack should appear shortly. I'll write you back here when it's added!

Ah, yeah, so the key should be in your library already! Please check it!

 

Yes I can see the CD key now thank you for your help :)

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