Legendari66 0 Report post Posted June 7, 2019 it's been more than 6 days since whenever I open the game and starts an update that never really starts and this does not let the game start. Already tried to run by aces.exe, disable the antivirus, reinstall, run by administrator mode, run by compatibility mode the game or even leave this screen for a long time but nothing works I wish someone could help me 2019_06_06_18_55_55__6784.clog DxDiag.txt Share this post Link to post Share on other sites More sharing options...
relliK 3,228 Report post Posted June 8, 2019 upload the most recent launcher log (from the ..\War Thunder\.launchre_log\ folder). it may contain some information about what's going wrong. are you connected to a college / university (campus) network by any chance ? Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted June 11, 2019 I looked at the launcher log but I still have not figured out what's wrong and I'm not using the campus / college wifi Share this post Link to post Share on other sites More sharing options...
Cayari 418 Report post Posted June 12, 2019 6 hours ago, Legendari66 said: I looked at the launcher log but I still have not figured out what's wrong and I'm not using the campus / college wifi Hi Legendari66 upload the most recent launcher log (from the ..\War Thunder\.launchre_log\ folder) , for analysis of relliK thanks Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted June 12, 2019 2019_06_11_17_32_15_7928.txt Share this post Link to post Share on other sites More sharing options...
relliK 3,228 Report post Posted June 12, 2019 weird... i was expecting to see some (connection) errors listed in the log but there aren't any =/ it almost looks as if some task / process of the launcher is 'hanging' so the launcher cannot proceed but usually this would (or should) be prevented by the integrated watchdog... i somehow got the feeling that this may be caused by a Windows issue. your Windows version is quite old and according to the dxdiag there is an issue with the Windows updates... though this Win update issue did not start a few days ago >< hmmm... you wrote that you already tried to reinstall the game - when you uninstalled the game on Steam, did you go to the Steamgames folder and made sure the War Thunder folder got deleted or did you delete it manually before reinstalling the game ? if not, you could try that you should maybe also perform a disk check on your G: drive (and maybe C: as well ^^) to see if there are any problems reported (and / or fixed). while you can do the disk check on drive g: while Windows is (and keeps) running doing a disk check on C: will require the Laptop to restart and perform the check before the Windows start (this may take quite some time !) Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted June 12, 2019 (edited) when I reinstalled delete the folder manually then it's not this and this and tried to repair the disks C and G but no problem was detected Edited June 12, 2019 by Legendari66 Share this post Link to post Share on other sites More sharing options...
Cayari 418 Report post Posted June 12, 2019 I do not know if I'm saying xxxx, but try to start the game without steam ... https://forum.warthunder.com/index.php?/topic/453315-can-you-launch-war-thunder-without-steam/ If it does not give problem, then the issue should be in the steam, or between the Gj and steam Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted June 12, 2019 I already tried to start the game by aces but it does not work I honestly do not know what else to do to solve this problem Share this post Link to post Share on other sites More sharing options...
relliK 3,228 Report post Posted June 13, 2019 2 hours ago, Legendari66 said: I already tried to start the game by aces but it does not work what happens when you try to run the aces.exe ? do you use a wireless / WiFi connection to you router or a wired / cable connection ? if you use a WiFi connection do you have a (long enough ^^) cable to try a wired connection instead ?! to get your Windows up to date or at least to make sure there are no issues with your current version you could perform some Windows checks / repairs... be aware that those checks may take quite some time !!! https://www.drivereasy.com/knowledge/how-to-repair-windows-10/ (you dont need all of this imho but doing the dism and sfc checks (method 1) may help) Share this post Link to post Share on other sites More sharing options...
Cayari 418 Report post Posted June 13, 2019 I am suspecting that it may be a DNS configuration problem Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted June 13, 2019 (edited) whenever I run the aces the launcher opens, I tried to use the network cable but the problem continued the same now I am executing method 1 of the site that you spoke and the result of it will say here as soon as it finishes Edited June 13, 2019 by Legendari66 Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted June 13, 2019 (sorry for the delay) run the scan by sfc / scannow and said that there were corrupted files because he could not repair them, tomorrow I will search the internet how to repair them Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted June 14, 2019 I fixed the corrupted files but the problem persists Share this post Link to post Share on other sites More sharing options...
relliK 3,228 Report post Posted June 14, 2019 can you remember if there was something unusual happening on your system before this started ?! did you install something new or did you uninstall something, did anything crash or was there a client or launcher update ? did you restart your router and computer since ? what anti virus / internet security software do you use and do you have additional security tools installed (like malwarebytes, Spybot S&D, CCleaner etc) ? some more (kinda technical) things you could try: 1. reset the Winsock - https://www.thewindowsclub.com/reset-winsock-in-windows-10 2. flush the dns cache - https://www.thewindowsclub.com/flush-windows-dns-cache 3. change the dns server to rule out dns server issue (like Cayari already implied) https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10 Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted June 15, 2019 in fact there was a problem occurring when starting the system which was what a dll called wincomsrrfv can not be found but now after following a tutorial on microsoft site how to repair this dll and repair it the problem has not changed, use 1 firewall and 1 antivirus but none of the 2 and responsible for this problem because I have analyzed them carefully for a long time to see if the problem was not in them, yes I have rebooted the computer and the router several times but nothing changes in the problem I will try their methods of which You sent the link and if any of them work and solve the problem I'll tell you right away on this topic Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted July 2, 2019 I come here to say that until today I could not play War Thunder again, I continue with the problem I tried everything but the game continues without being able to start the update ... Share this post Link to post Share on other sites More sharing options...
Legendari66 0 Report post Posted September 6, 2019 After so long I would like to say that I did not find the problem but after formatting and demoting the game it returned to normal. Share this post Link to post Share on other sites More sharing options...
