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Launcher won't work "an error occurred"


I was playing war thunder this morning perfectly fine, and after I came back later in the afternoon to play it agian, the game couldn't even launch. The loading bar says "checking files" and takes about 1 min to completely fill up (which normally takes around 5 seconds for me if there's no patches/updates), and then it states "an error occurred". Ive hit the wrench icon at the top right and hit the "check files" button as I read on an older thread this resolved the issue, but it did nothing for me. Ive restarted the launcher (from steam) and my computer multiple times and I'm frankly confused on what could be causing the issue, as it just appeared out of the blue. After about 10 min of being stuck in this state, the launcher crashes and gives a blank crash log.

Screen Shot 2020-05-09 at 2.05.49 AM.png

Screen Shot 2020-05-09 at 2.06.40 AM.png

Screen Shot 2020-05-09 at 2.15.49 AM.png

Edited by FrostHydra
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anyone got some launcher logs ?! maybe there are more information given in them...

they should be located in /Users/<username>/WarThunderLauncherLogs/

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hmm... to me this looks like there is an issue with EasyAntiCheat (EAC).

 

Quote

LT: game stat (/Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/easyanticheat.bundle/Contents/Resources/easyanticheat.icns) error: Not a directory
File system error 20
Stats "error.disk" sent
An error 5 occured
87.44 [D]  Downloader status: An error occured
87.44 [D]  LT: game ERROR: Not a directory

 

unfortunately i dont know anything about the Mac file system and error codes but i would guess that the

easyanticheat.icns is indeed not a directory but a file instead (EAC file / menu bar / task manager icons ?!)

 

and if i understand the log correctly i'd say there is no EAC at all since

Quote

Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/eac.zip
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/easyanticheat.bundle/Contents/MacOS/easyanticheat
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Launcher/SplashScreen.png
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/easyanticheat.bundle/Contents/Resources/easyanticheat.icns
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Licenses/LGPL-2.1.txt
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Certificates/game.bin
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Licenses/Licenses.txt
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Licenses/Apache-2.0.txt
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/th_th.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/ru_ru.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/ja_ja.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/ar_sa.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/ko_kr.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/pl_pl.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/fr_fr.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/cs_cz.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/es_es.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/es_ar.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/de_de.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/pt_br.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/it_it.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/nl_nl.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/tr_tr.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/en_us.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/zh_cn.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Localization/zh_tw.cfg
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Certificates/game.cer
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Licenses/MIT.txt
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/easyanticheat.bundle/Contents/Info.plist
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Licenses/CCO-1.0.txt
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Launcher/Settings.json
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Launcher/Settings32.json
Couldn't get stat for file /Users/headadmin/Library/Application Support/Steam/steamapps/common/War Thunder/WarThunderLauncher.app/Contents/WarThunder.app/Contents/Resources/game/EasyAntiCheat/Launcher/Settings64.json

 

"couldn't get stat" would mean that either the file is not present at all or the access is restricted / denied.

 

so no clue tbh =/ since there is no EasyAntiCheat option / tickbox shown on the Mac Launcher (just above

the play button where the 'work in progress' option is located) i thought EAC is implemented in a different

way on Macs (or even 'not at all')

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Well that sucks, they must of removed something in one of the patches then. Because the only thing I have ever added/removed from war thunder's files are user made skins.

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