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Why negative* reviews?


zuh
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1) I gave two polite and constructive opinions under your newest article:

https://warthunder.com/en/news/8260-how-progression-and-economy-is-built-in-f2p-games-and-war-thunder-in-particular-en
4h later still didn't show up. Giving feedback can be very frustrating.  

 

2) The forum is very strictly moderated, with many subforums that are attended by active "few". Personally if I will pop in here, I would read just general discussion. I would rather play in my free time than spend an hour on forum. Closed and moved topics in "general" are norm. All that seems to be not a problem on Reddit. 

 

3) You receive regular feedback about the Heavy grind and "crazy" events, even on premium accounts, from paying players and its getting only worse - clear signal that you are not listing enough. My perception is that feedback is only slowing down the "degradation". The biggest win perhaps is when you cancelled plans for "premium" vehicle modifications based on feedback. 

 

I get it is F2P game, but at least reward and ease up the grind for already paying players in more significant way. Premium time feels like standard time, or less. 

 

Negative* Reviews are just the next step for tired and frustrated fans to express disappointment. The article suggest that it is unfair and you are misunderstood, but I don't think this is the case, I think it is you who don't understand your long standing player base. 

 

 

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*Edited to rectify incorrect use of "Review bombing"

 

Edited by zuh
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The thing that Gaijin doesn't understand is that we don't NEED the game to live happy lives, but people who work for Gaijin Need Gaijin so that they can have a home, have money, have food to eat, etc. If Gaijin dies, then its not the players that will be hurt, but its also not the Player's job to keep Gaijin afloat, and on steam I'd definitely say the loudest you can be is in a review and If Gaijin doesn't want review bombing to be a thing then they should DO something to change that i.e. listen to the biggest number of complaints and confront the problem. I can slightly see that they want to improve things, and yeah I hope that Gaijin can make it past this PR nightmare, but I mean its also not very surprising that this has happened, this was just the straw that broke the camel's back, and now people are fed up.

Edited by LZXI
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1 hour ago, Threashold said:

Review bombing on steam is the most dumbest and childish thing to do, It's like it won't make the devs make actual changes come to the game. 

You are completely right. We should just continue with what we did over the last 2 years. 


Because that did something.... did it?

 

People are complaining since years and gaijin doesn't give a single F. Two days of steam reviews, and we get 2 posts and the promise of an economy rework this summer. 

 

Figure out yourself what works and what doesn't.

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1 hour ago, Threashold said:

Review bombing on steam is the most dumbest and childish thing to do, It's like it won't make the devs make actual changes come to the game. 

its clearly working snce they akcnowledged it lmao. oh and it just fueled people to pump more negative comments into it

 

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1 hour ago, Threashold said:

Review bombing on steam is the most dumbest and childish thing to do, It's like it won't make the devs make actual changes come to the game. 

Cry about it, maybe you should understand the concept of consumer instability, methods of boycott.

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I disagree with your usage of "Review Bombing"

 

From online definitions:

to manipulate an online rating system with a semiorganized campaign of unfavorable user reviews, often as a general statement of disapproval for a creator, a publisher, or other business, rather than a genuine opinion about a specific product or experience.

 

People post negative review because we are dissatisfied with the horrible changes made for the GAME, which is the PRODUCT, so the customers have every right to speak of their dissatisfaction, most of the reviewers have hundreds to thousands of hours in game. This is not some *insert controversial show/movie* scenario where people who don't watch it posts a negative review about it.

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4 minutes ago, NotAnACE said:

I disagree with your usage of "Review Bombing"

 

From online definitions:

to manipulate an online rating system with a semiorganized campaign of unfavorable user reviews, often as a general statement of disapproval for a creator, a publisher, or other business, rather than a genuine opinion about a specific product or experience.

 

People post negative review because we are dissatisfied with the horrible changes made for the GAME, which is the PRODUCT, so the customers have every right to speak of their dissatisfaction, most of the reviewers have hundreds to thousands of hours in game. This is not some *insert controversial show/movie* scenario where people who don't watch it posts a negative review about it.

 

You are correct. I will edit topic to rectify that. Thanks!

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  • zuh changed the title to Why negative* reviews?
8 hours ago, Threashold said:

Review bombing on steam is the most dumbest and childish thing to do, It's like it won't make the devs make actual changes come to the game. 

Except that it did? It literally made them revert back. Which is an actual change instead of PR Speak

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9 hours ago, Threashold said:

Review bombing on steam is the most dumbest and childish thing to do, It's like it won't make the devs make actual changes come to the game. 

 

Except it will.  Think about when you go to buy a game on steam, or a friend tells you about a new game.  In friend circles its always the same.  Getting all your friends on board to try a new game unanimously is a feat in itself.  Now imagine those people pulling up the steam page and seeing "Mostly Negative."  Thats a hard sell, in fact its almost impossible.  No one will likely try that game because of those red words on the steam page.  When I see a recent release on steam I wont even pre-order anymore.  I just wait until release day or a day after and check the review on the store page.  If it says Mostly Positive, probably worth a try if It was something I was into.  If it says, Mostly Negative I *might* check the reviews to see what the issues are.  Is it server release related?  Or is it just a bad game?  The reviews will tell you everything you need to know.  

 

Review bombing is a term made up in the age of cancelation.  Do you honestly believe you deserve a good review when you perform poorly in the eyes of the people?  When you look at the Warthunder reviews they tell you exactly what the problem is.  Developers got to greedy for their own good and players wont support it and give you the good review you think you deserve at the same time.  You cant blame anyone.  It would be like a Politician crying about being "canceled" and being voted out of office for embracing policies his voters didnt like.  Thats how things work in life. You can use what ever term your heart desires to explain away what happened to you, but fact remains the same, you caused it.  No one woke up one day and decided to leave a negative review on steam for zero reason.  If Gaijin wants their reviews to go back to Positive they should probably do some positive things to make people want to change it back, which will be in itself an up hill battle because if there is one thing I know about life its this:

 

You can have a good experience and everything go perfect and you might tell a few people about it.  If you have a negative experience you will tell you neighbor, their kids, the lady at the post office, some one you never met before, post about it online, etc.  You get the point. If a person has a negative experience they will go out of their way to let others know about it.  In Warthunder's case its right there for all to see.  On one of the biggest publishers the gaming market has: Steam.  What does it say?

 

"Mostly Negative."

 

Remember this is a title games have to earn.  Warthunder has earned its mostly negative review in the eyes of the people.  Its up to the developers and game managers to make changes that make people want to change that opinion. 

Edited by BrBStoveXploded
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9 hours ago, Threashold said:

Review bombing on steam is the most dumbest and childish thing to do, It's like it won't make the devs make actual changes come to the game. 

I dont think is a review bombing. It is only a review. After years of rages in desert people found useful to express their frustration for direction where warthunder is going for a too long time.

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10 hours ago, Threashold said:

Review bombing on steam is the most dumbest and childish thing to do, It's like it won't make the devs make actual changes come to the game. 

The developers made a mistake (according to the community), and the developers do not care about anyones opinion on the updates, so it makes sense if you have a horrible update the entire community comes together to attempt to get this company to even notice the people hate what they did for the new patch. if review bombing is childish, then even more childish or ignorant it is to completely **** on your entire community

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51 minutes ago, gangsterism said:

The developers made a mistake (according to the community), and the developers do not care about anyones opinion on the updates, so it makes sense if you have a horrible update the entire community comes together to attempt to get this company to even notice the people hate what they did for the new patch. if review bombing is childish, then even more childish or ignorant it is to completely **** on your entire community

well said brother

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11 hours ago, Threashold said:

Review bombing on steam is the most dumbest and childish thing to do, It's like it won't make the devs make actual changes come to the game. 

It clearly ruffled their feathers though if they threatened to pull the plug on the game due to review bombing

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22 minutes ago, RoflSeal said:

It clearly ruffled their feathers though if they threatened to pull the plug on the game due to review bombing

 

lol pull the plug, yes...   if you don't stop that 'i am gonna turn this car around...'

 

as if gjn would threaten to give up their income...

 

they are/were heavily censoring forum and reddit, the only place left is steam..

Edited by SKurj
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12 hours ago, Threashold said:

Review bombing on steam is the most dumbest and childish thing to do, It's like it won't make the devs make actual changes come to the game. 

t. gaijin employee

 

So ineffective that they started playing victim

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All i do hope is Gaijin will learn from this chaos and move forward to be better next time

I mean i don't want this game to shut down i play it like 9050 hours but also I'm not gonna begging to not shut the game if it to the point it happen.(there are tons of game I can find and enjoy)

I still remember when the first start of the game it was fun back there (and also suck at it too) i'm start as the F2P player and I found this game so in interesting to me so after I play it like 5 mount I start paying for Premium (it made me get rich and i was happy about it compare to now premium account just only help you not to get negative SL) back there even without it the game still rewards you and not punish you as it is now hell I even invite my girlfriend to playing with me and enjoy it together the game back then use to be more welcome to newcomer you still can earn the top tier (back there it was Me262) without premium and also not becoming poor let just say economic system better than it is right now

and Russian bias exist too back then? yes it does but it just a meme for fun and color of the game T-34's hatch for example but it still not to the point that break the game 

when this mess happen? well i cloud say it start when Gaijin decide to put modern vehicle to the game didn't say you can't but just point out that when the Chaos start to happen and it getting worst and worst the breaking point of it is when Gaijin decide to put KA50 as premium and gaijin never listen what community as old players suggestion

If gaijin need the money then start the make the game worth paying for it (like it was before)

what Gaijin doing right now are scaring the new players always and keep bleed the players by throw the premium vehicle and the balance it's messed up too caring only one nation like RU it not a good idea

also sometime should stop focus on top tier too people have different taste of playing the game some like WWII and they want to stick around with WWII and then why the hell R3 or EBR or PT-76 are in the game? fighting Panzer IV and Tiger? it themes of the game are out of window.

You can Improve Gaijin but you need to accept the negative reviews bomb or boycott for a while I know improvement need time.

"Rome wasn't built in a day"

if Gaijin starts to get in the good direction the review and reputation of the game will be back again but right now mistake has been made so learn from it and start to get improve

if not well don't even think about new players will come they might do but not for long because they will find the out the game it not worth for them to spent money and you will keep losing players

 

Edited by ARK_BOI
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4 minutes ago, Hoefrik said:

They just ban any thread they dont like on reddit, they just ban any Thread they dont like in here.

Being a simple rant with feedback, a proper feedback or a "community" opinion. They dont care. 

 

They cant do that with steam reviews.

 

they probably can... with a few $$

i've heard of steam cleaning up 'spite' reviews before but do not have any proof.

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If Negative comments have to be made during Major update reviews is the last thing to do to be heard, then Gaijin would have lot of trouble to create hype in long terms,...

 

The fault is coming from Gaijin, in first place,... there is thousands of comments asking for reworks both in Economy/Balance and some other "details", posted by a caring community about the game health.

 

But those are ignored, judged immatures, and certainly not taken into account.

 

The last stream review, and comment spam from Playerbase have been the last effort of the playerbase to make Gaijin openned their eyes.

 

That Objective seems to be accomplished, but the reality of future changes will make us know if it's time to leave the game and advertize new players into leaving it already.

 

As a warning those kind of things will replicate themselves, if Gaijin will act like nothing happenned (and no doing some communication show won't be enough).

Edited by Cpt_Bel_V
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12 minutes ago, SKurj said:

 

they probably can... with a few $$

i've heard of steam cleaning up 'spite' reviews before but do not have any proof.

They usually put a warning near the review score, saying that they detected some strange activity and that the score was this X amount before the "review bombing" timing. They still cannot hide it

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6 minutes ago, Hoefrik said:

They usually put a warning near the review score, saying that they detected some strange activity and that the score was this X amount before the "review bombing" timing. They still cannot hide it

ahh you are right, what they do is they hide them, and remove them from the overall calculation.  i think you can fiddle with your preferences to still see the negative reviews though.

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I mean they said "review bombing bad don't do it"

 

well i mean means of last resort. generally people in this community don't do something as drastic as that en masse without good reason. It's god knows how many updates patches and years worth of pent up fury that's coming to the fore. and it ain't gonna stop until Gaijin does an about turn of some sizeable proportions if I had to guess.

 

 

We don't like it when they balance vehicles off statistics, I guess they don't like balancing off statistics either.

 

Probably because to quote Tim "when someone in a position of power asks you not to use a particular method of protest, it usually means that particular method of protest is extremely effective"

 

 

On a more serious note, I don't think i've seen the community this livid at all. Which is impressive given some of the.... decisions made

12 minutes ago, SKurj said:

ahh you are right, what they do is they hide them, and remove them from the overall calculation.  i think you can fiddle with your preferences to still see the negative reviews though.

I think the ones that are substantiated are still getting through however, there's a good 25,000 or so thumbs down at the moment

Edited by Firestarter__
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