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War Thunder Rules


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Table of contents:

 

1. Forum Rules:

  1. Forum Content Related Rules (threads and posting)

  2. Account Related Rules (nicknames, avatars, and signatures)

  3. Status updates

  4. Punishment

2. Game Rules:

  1. General provisions

  2. Nicknames and Squadron / Clan Names

  3. Text chat rules

  4. Text chat moderation, handling complaints, sanctions for violation

  5. Damage to allies

  6. Report spam, report insults

  7. Unsporting conduct

  8. Creating Channels rule 

  9. Other provisions

  10. Rules interpretation

  11. Arbitration. Appeal against punishment.

  12. Miscellaneous

 

3. Live.Warthunder.com Rules:

  1. Overview

4. Technical Section Rules:

  1. Overview

Details

 

1. Forum Rules:

  • 1.1 Forum Content Related Rules (Threads, Posting, etc.)

The following will be driven by and acted upon primarily through reports provided by users from the War Thunder Community.

 

Do Not:

  • 1.1.1. Insult any forum members, Gaijin employee or forum staff.
  • 1.1.2. Start or participate in flame wars, intentionally derail a topic, or post useless spam messages in moderated areas.
  • 1.1.3. Post personally identifiable information (i.e. name, address, phone number, etc.) in the forum's public spaces without permission.
  • 1.1.4. Impersonate any War Thunder user/Gaijin staff in any way. This includes usernames, signatures, post content, titles, status updates, or any other material considered to be fraudulent by Gaijin Community Staff. This rule applies to both the forums and in-game.
  • 1.1.5. Deliberately challenge moderation or administration, if you have issues or concerns with any actions taken please send a Private Message to Moderators, Senior Moderators or Community Managers/Administrators.
  • 1.1.6. Publicly post Private Message content or individual official communications from Gaijin staff that is aimed solely at the recipient without the expressed permission of the sender.
  • 1.1.7. Encourage other users to stop playing the game, or encourage users to avoid purchasing any content from the store, in order to prove a point.
  • 1.1.8. Encourage or Post links, workarounds, or any other method in avoiding local taxation laws or pricing policies therein.
  • 1.1.9. Use red text font in any respect. This is reserved for staff use to highlight problems or statements.
  • 1.1.10. Post any links to 3rd Party Apps before having approval from Gaijin that the App falls within the fair play and ethical guidelines. Please contact a member of the Administration for further guidance.

 

Strictly off Limit Topics and Discussions, including posting links:

 

  • 1.1. 11. Pornographic and other socially unsuitable and objectionable content. This includes the intentional misuse of images or skins used in a non-historical placement or sizing to exhibit and/or enhance offensive, lewd or erotic material and signatures on aircraft or tanks.
  • 1.1.12. Piracy and willful copyright infringements.
  • 1.1.13 Discuss usage of cheats, exploits, hacks, illegal golden eagle farming or any related topic.
  • 1.1.14. Links to illegal software, warez, cheating or hacking orientated sites.
  • 1.1.15. Any advertising messages excepting War Thunder orientated media channels produced by the players.
  • 1.1.16. Any form of serious threat or harassment.
  • 1.1.17. Racism, xenophobia and any form of discrimination.
  • 1.1.18. A) In accordance with the laws of Countries hosting Gaijin servers or offices, discussion of any logos, symbols, emblems, organisations or figures connected in any way with any groups that have been convicted of existing International laws and/or rules (including variations of Nazi symbolism, abbreviations and signs (SS and 1488), as well as credentials, names and surnames of Nazi leaders/War Criminals). B) Also, those which may promote national/ethnic/religious hatred.
  • 1.1.19. Profanity and insult via direct statement or implication (full or partial circumvention). This includes the use of swearing, medical-related reference (such as cancer, mental illness, etc.), offensive and abusive language, and other references of an insulting or profane nature.  Automatically filtered items are exempt from action.
  • 1.1.20. Promotion of criminal activities, including drugs and the abusive use of alcohol.
  • 1.1.21. Any form of political or religious discussion liable to cause dissent.
  • 1.1.22. Screamers or any material intended to shock or frighten members of the community, including Photosensitivity imagery that may cause epileptic and or other Photosensitivity related seizures.
  • 1.1.23. Any post judged to be "insulting and/or inflammatory by deed or intention" by the Gaijin Staff and administrators.
  • 1.1.24. You have the right to appeal after punitive measures. Appeals can be made to a Senior Forum Moderator or Admin via the PM system, who may include other Senior Moderators or Admins to assess the situation.

 

Spamming and trolling  (this category includes):

 

  • 1.1.25. Excessively communicating the same phrase, similar phrases, or pure gibberish.
  • 1.1.26. Abusing the "Report Post" feature by sending false alarms or nonsensical messages
  • 1.1.27 Topic titles MUST NOT: be fully capitalised, use unclear abbreviations, reflect profanity (even through the forum filter) , and they must be a clear indication of the content of the post.
  • 1.2. Account Related Rules (Nicknames, Avatars, Signatures, etc.)

Note - All account related features are to be in compliance with all rules stated under the "1.1. Forum Content Related Rules"

 

It is forbidden to use nicknames, signature or avatars that contain, use or describe any:

  • 1.2.1. Obscene or abusive images or language including words and consonants with the words and phrases in any language written, including transliteration.
  • 1.2.2. Images, words, phrases and idioms that promote discrimination at all levels, including national, racial, ethnic and sexual.
  • 1.2.3. Images, words, phrases and idioms related to psychotropic or narcotic substances and their use.
  • 1.2.4. Images or nicknames, in whole or in part, composed of copyrighted trademarks and names.
  • 1.2.5. The names, or images, of politically historical figures from the 19th to 21st centuries. This may include images of convicted Military Personnel, political commentary, or images displaying personnel with adornment stated in 1.2.6.
  • 1.2.6. A) In accordance with the laws of Countries hosting Gaijin servers or offices, display of any logos, symbols, emblems,organisations or figures connected in any way with any groups that have been convicted of existing International laws and/or rules (including variations of Nazi symbolism, abbreviations and signs (SS and 1488), as well as credentials, names and surnames of Nazi leaders/War Criminals). B) Also, those which may promote national/ethnic/religious hatred.
  • 1.2.7. Reference to drugs and narcotic substances (e.g. "420")
  • 1.2.8. Usernames or avatars which encourage other users to stop playing the game, or encourage users to avoid purchasing any content from the store, in order to prove a point.
  • 1.2.9. Names connected with negative historical or political personalities, including those judged by international courts for crimes against humanity, members of currently existing terrorist organisations, or groups that generally arouse feelings of suffering or disgust by the majority of people, etc.
  • 1.2.10. Nicknames that are misleading about their affiliation with the developers, project officials (moderators, chat moderators, community coordinators, game masters) and administrators of the project.
  • 1.2.11. Nicknames and avatars judged to be insulting or inflammatory by the Gaijin Staff.
  • 1.2.12. Do not use multiple accounts on this forum or the live site - if you want to start a new one, ask a Gaijin staff member first. Also, do not share your account with anyone else - every user has to have their own account.
  • 1.2.13. You have the right to appeal after punitive measures. Appeals can be made to a Senior Forum Moderator or Admin via the PM system, who may include other Senior Moderators or Admins to assess the situation.

 

Signatures - All forum content and account related rules also apply to any signature-related content.

 

  • 1.2.15. Signature Size: The entirety of a user's signature must not exceed 200 px height 1000 px length and 150 kB in total size. Users are restricted to the use of one image. 

Additional Signature Violations:

 

  • 1.2.16. Piracy and willful copyright infringements.
  • 1.2.17. Any form of political or religious content liable to cause dissent.
  • 1.2.18. Abuse or flame towards any member/squad/clan/group/staff members.
  • 1.2.19. No advertising of any kind, unless direct permission is granted by the administration, this includes links to other sites or images that represent sites and advertising.
  • 1.2.20. Signatures must not contain derogatory content or dissenting comments (e.g. Stop Playing Now!).
  • 1.2.21. Links that lead to any content that may break any other forum rule.
  • 1.2.22. You have the right to appeal after punitive measures. Appeals can be made to a Senior Forum Moderator or Admin via the PM system, who may include other Senior Moderators or Admins to assess the situation.

 

  • 1.3. Status Updates:

 

In addition to the forum rules above, you must pay particular attention to the following:

  • Status updates will be judged in accordance with the entirety of the War Thunder forum rules.
  • If you post anything that would normally be in breach of the forum rules, including spam, abusive name and shame, offensive language or demeanour, screamers, etc.  Your functionality may be permanently revoked. This area is discretionary and will be enforced.
  • On occasion, an update will be removed without warning, this will not be counted in the two strike total, take it as a friendly warning.
  • This is a two strike system. The first strike will amount purely to a verbal warning, with which you will receive a PM explaining the situation. The second strike will amount to a permanent device on your status update abilities. A record of these warnings will be kept by the moderation team.
  • You have the right to appeal after a status devoice. Appeals can be made to a Senior Forum Moderator via the PM system, who may include other Senior Moderators to assess the situation.
  • Appeal decisions are final.

 

 

  • 1.4 Punishment:

 

 

Violation of any of the above-listed rules will entail punishment for the user account.

Penalties for the aforementioned offences are divided into:

 

  • "Verbal Warning Only"  - in the case of slight violation of the rules. User post will be marked with a red note indicating which rule was broken, and verbal warning (without penalty) will be added to User's warning list. In the case of continuous breaking forum rules by the user, this measure will have no place and will be replaced by "Rule Breaking Warning".

 

  • "Rule Breaking Warning"  - in the case when a user is knowingly and intentionally violating the Forum Rules. User post will be marked with a red note indicating which rule was broken, and a warning with penalty points will appear on User's warning list. Every "Rule Breaking Warning" means one additional penalty point for users account. Each point's increases punishment as listed below:
  • 1 point: 2 days read-only
  • 2 points: 4 days read-only
  • 3 points: 7 days read-only
  • 4 points: 14 days read-only
  • 5 points: permanent read-only

 

If a user gathers 5 penalty points (and thus receive 5 Rule Breaking Warnings), his account will be limited only to the ability to read the forum without the option to take part in the discussion.

 

 


 

 

2. Game Rules

 

2.1 General provisions

 

2.1.1 Definitions: the words and expressions set out below shall have the following meanings in these Game Rules:

  • a) “Nickname” shall mean the name selected by User and associated with a User's Gaijin Account, identifying him in the relevant Game.
  • b) “Devoice” shall mean switching the text chat to “read-only” mode, which blocks the User from sending messages, while still being able to receive and read messages.
  • c) “Administration” shall mean a person or group of persons appointed by Gaijin to oversee players' compliance with these Game Rules and Terms and Conditions. Administration includes, without limitation, forum moderators, chat moderators, community coordinators, game masters and moderators, etc.

2.1.2 The User acknowledges and agrees that he (or she) is solely responsible for his in-game behavior and using of in-game chats or any other methods of in-game communication.

2.1.3 The User is fully responsible for the actions committed through their Gaijin account. For example, Gaijin is entitled to assume that in case of prohibited activity provided and/or related with your account the prohibited activity is committed by you.

2.1.4 Gaijin may, but is not obliged to, provide the User with a reasoned decision and evidence in the event of any sanctions being applied to the User for any violation of these Game Rules.

 

Note regarding chat content and forbidden words, symbols and expressions: Since without a qualified linguistic examination it is sometimes difficult to draw an unambiguous conclusion about whether abusive similar sounds/transliteration or a simple word in another language or an innocent abbreviation are used, in ambiguous cases we use the number of complaints from different players to determine the presence of an insult. All the complaints shall not be linked to each other and shall be submitted independently.

 

2.2. Nicknames and Squadron / Clan Names

 

2.2.1 It is forbidden to use the following as a nickname or squadron / clan name or as squadron / clan description or abbreviation / tag:

  • 2.2.1.1.  Obscene or offensive / abusive language, including profanity and insult via direct statement or implication (full or partial circumvention). This includes the use of swearing, medical-related reference (such as cancer, mental illness, etc.), and other references of an insulting or profane nature, including words and phrases similar to them, written in any language, including transliteration..
  • 2.2.1.2. Words, phrases, and idioms that are offensive and/or may provoke strong negative reaction/association in any of the following ways - political, religious, national, racial, ethnic, sexual, etc.
  • 2.2.1.3. The names of political and historical figures of the XX-XXI centuries.
  • 2.2.1.4. Words, phrases, Logotypes & symbols in any way associated with persons who violate(d) national laws or are involved in international courts as as criminal, extremist or terrorist, including the names and surnames of Nazi leaders, the names of other military officers, and symbols (for example, using different variations of Nazi symbols, abridgements and signs (SS and 1488) associated with Nazism and the Third Reich.
  • 2.2.1.5. Words, phrases and idioms referring to psychotropic or narcotic substances, alcohol, tobacco and their use, including also figures that are a reference to drug use such as 420.
  • 2.2.1.6. Words and phrases that relate to sexual abuse or cruelty or have a vulgar sexual meaning.
  • 2.2.1.7. Words, fully or partially composed of names, phrases or titles protected by intellectual property rights.
  •  2.2.1.8. Words, phrases that are misleading in terms of User’s affiliation to Gaijin, Game developers, Administration, officials or other individuals related to the Game operation.

 

2.2.2. Punishment of Nickname and Squadron / Clan Name related offenses

  • 2.2.2.1 Actions to eliminate violations of articles 2.2.1.1 - 2.2.1.8 of these Game Rules can be undertaken by Administration on the basis of complaints received from players or as a result of Gaijin Accounts analysis.
  • 2.2.2.2. Sanctions for violations related to the usage of prohibited Nickname and clan names are as follows:
  • 2.2.2.3. In case of violation by the User of articles 2.2.1.1 - 2.2.1.8 of the Game Rules governing the choice of a nickname or squadron / clan name, the Administration may change the User's nickname or clan name to a nickname or clan name randomly generated or selected by the sole discretion of the Administration, without warning and notifying the User.
  • 2.2.2.4. In case of repeated violations of articles 2.2.1.1 - 2.2.1.8 of the Game Rules, the Administration may suspend the User’s access to the Game for a period from 3 days, or permanently in serious cases.
  • 2.2.2.5. In particularly obvious and severe cases of squadron / clan name related offenses, as a preventive measure a clan disbandment and permanent blocks of all or some participants’ Game access is possible. Severity is determined by the Administration. In these cases, in- game or other funds used for the creation of full and abbreviated names in breach of the rules are not refundable.
  • 2.2.2.6. The money spent on the creation of the clan (including after its disbandment) is not refundable.

 

2.3. Text chat rules

 

2.3.1. Communication in Gaijin Games may take place in either game chat or through other methods of in-game communication (collectively referred to as the “Text chat”). Gaijin makes commercially reasonable efforts to administrate and moderate the in-game communication services. 

2.3.2 All content of messages in player created text chat is the responsibility of the creator of the channel and not subject to official control, regardless of the source of communication that breaks a rule, the creator must moderate their own chat. Exceptions to this are private messaging, where the offender should be either blocked or ignored (see rule 2.4.3. below) or open chat and default channels where it is the responsibility of the offending player. However, should the offending player continue to harass the reporting player, continually abuse this function or use extremely offensive language, a Game Master may take action even in private channels.

 

2.3.3. The following is prohibited in the Text chat:

  • 2.3.3.1. Meaningless and empty messages (spam), repetition of the same message several times, including a multiple reuse of game radio commands (if applicable) and an excessive usage of Caps Lock.
  • 2.3.3.2. Obscene or offensive / abusive language, including profanity and insult via direct statement or implication (full or partial circumvention). This includes the use of swearing, medical-related reference (such as cancer, mental illness, etc.), and other references of an insulting or profane nature, including words and phrases similar to them, written in any language, and modification of the form of words and phrases (misspelling or deletion of some letters, etc.) in an attempt to make it look different from the messages prohibited by the Game Rules.
  • 2.3.3.3. Words, phrases, and idioms that are offensive and/or may provoke strong negative reaction/association in any of the following ways - political, religious, national, racial, ethnic, sexual, etc. This can include personal and group insults, gender-based humiliation, sexual orientation  and other topics that are not compatible with generally accepted morality principles and decency, or other obvious topics that can lead to dissent and insulting contexts. 
  • 2.3.3.4. Any manifestations of Nazism, nationalism, incitement of interracial, interethnic, interfaith discord and hostility, calls for the overthrow of the government by force
  • 2.3.3.5. Political and religious propaganda. This may include discussion of negative or controversial historical or current events.
  • 2.3.3.6. Any advertising messages, including advertising third-party game projects, links to sites on the Internet, except for links to the official websites owned and/or operated by Gaijin (or other parties on behalf of Gaijin, as well as the parties authorized by Gaijin, e.g. Targem Games) or their official pages on social networks and other public resources.
  • 2.3.3.7. Any other types of provocative behavior including slander and posting of false information.
  • 2.3.3.8. Vulgar sexual vocabulary and inadequate behavior (including harassment and e.g. links to pornogrpahic websites), realistic description of sexual or other violence, any illegal activities.
  • 2.3.3.9. Propaganda of alcohol and tobacco, drugs and psychotropic substances.
  • 2.3.3.10. Discussion of hacking methods and any illegal ways to circumvent the protection of software products owned and (or) operated by Gaijin.
  • 2.3.3.11. Attempts to pretend being a Gaijin representative, developer, Administration, an official or other individual involved in Game operating.
  • 2.3.3.12. Messages and offers about buying, selling and exchanging accounts.
  • 2.3.3.13. Willful incitement to non-playing or avoiding in-game activities.
  • 2.3.3.14. Disclosure of other players’ personal data.
  • 2.3.3.15. Any form of serious threat (giving reason to believe that they can be realized in real life). 

 

2.3.4. Please note that the list of prohibited activity presented in section 2.3.3 is not exhaustive. The Administration may take measures and impose sanctions, even if the message sent by the User does not fit the specific description of the violation, but contradicts the principles of decency and/or common sense and/or good faith and/or violates the interests of Gaijin or any third parties.

 

2.4. Text chat moderation, handling complaints, sanctions for violation

 

2.4.1. General game chat is moderated by Administration: as instance, by chat moderators directly from the game client or Game masters based on complaints filed by players. In case of violation of paragraphs 2.3.3.1-2.3.3.15 of the Game Rules, chat moderators can impose a chat block (devoice) for up to a day to immediately suppress the violation. Administration may subsequently impose additional sanctions, according to paragraphs 2.4.5-2.4.7 of these Game Rules.

2.4.2. Game rooms chat and chat channels created by players are moderated by Administration based on complaints filed by players.

2.4.3. Private messages are not moderated. In the event of a conflict in personal correspondence, each player has the ability to block receiving messages if sent by the offender. However, should the offending player continue to harass the reporting player, continually abuse this function or use extremely offensive language, a Game Master may take action and impose sanctions as per paragraphs 2.4.5-2.4.7.

2.4.4. Complaints submitted through the in-game mechanism are subject to a two-week limitation period. Complaints not reviewed in time are considered expired and canceled. At the same time, Gaijin reserves the right to impose a penalty for a violation, the complaint about which has been canceled, in the event if such violation was found to be a material breach of these Game Rules.

2.4.5. In case of violation of clauses 2.3.3.1-2.3.3.15 of the Game Rules, on the basis of an in-game complaint or chat monitoring results, the Administration imposes the following sanctions:

  • 1st violation - 2 days of devoice;
  • 2nd violation - 4 days of devoice;
  • 3rd violation - 7 days of devoice;
  • 4th violation - 15 days of devoice;
  • 5th violation - 9th violation – from 30 to 120 days of devoice;
  • 10th violation – permanent devoice.

 

2.4.6. In case of violation of clauses 2.3.3.1-2.3.3.15 of the Game Rules, the sanctions are enforced at the sole discretion of Administration, based on an in-game complaint or chat monitoring activity provided by Administration.

2.4.7. In particular serious cases, even a single violation of clauses 2.3.3.3-2.3.3.15 of the Game Rules may immediately lead to 15 or more days of devoice, or permanent restricting Game access, at Gaijin’s sole reasonable discretion.

2.4.8. The Administration is not obliged to provide any information regarding the sanctions outcome that the User receive for their action.

 

2.5. Damage to allies

 

2.5.1. These Game Rules expressly prohibit сausing damage on allies, including, without limitation, the following actions: inflicting damage on allied vehicles or any parts thereof, destroying allied vehicles or any parts thereof, disorienting allies. This prohibition also applies when such actions are intentionally permitted by Game mechanics.

2.5.2. The sanctions are imposed by the automatic system based on the analysis of the player's in-game behavior. In special cases, the sanctions and assessment of the violation 2.are made by Administration.

2.5.3. Clause 2.5.1 of the Game Rules does not apply to game events (official streams, championships) officially announced and sanctioned by the project administration. In the event of damage or destruction of allies during the above measures, the violator's Game access may be suspended for a period of 3 to 7 days.

2.5.4. Organised griefing, team killing or team damaging (Large scale, Clan disruption for example) must be reported outside the game against the relevant replay "accessible here".

 

2.6. Report spam, report insults

 

2.6.1 If the system of in-game complaints is used to spread spam, insult Administration, forum moderators, the developer's company, Gaijin or its employees or others, the Administration may suspend Game access for the period up to 1 day, in case of a repeated violation - from 7 days and up to permanent Game access restriction.

 

2.7. Unsporting conduct

 

2.7.1. The following User’s behavior constitute unsporting conduct and is explicitly prohibited by virtue of these Game Rules:

 

2.7.1.1. Damaging your Game team:

  • a) Killing or damaging a team member.
  • b) Purposeful blocking of the team member's movements (propping up, pushing out, blocking the passage/driveways).

2.7.1.2. Exploiting Game bugs, errors and flaws.

2.7.1.3. Installation and/or usage of unauthorized modifications to the Game client, using cheats or another software and/or devices which modify in-game process and/or original images generated by the Game to obtain an advantage in the Game without clear authorization from Gaijin.

2.7.1.4. Other actions that violate the principle of fair play.

 

2.7.2. The actions prohibited by this Section 2.7.1 of the Game Rules should be punished on a case by case basis by an exclusive decision of Administration up to permanent deleting Gaijin Account.

 

2.8 Creating Channels rule 

 

2.8.1 Creating new channels fall under game rules.  If your channel has a name or description that is inappropriate (see sections 2.2 and 2.3), the channel will be deleted.

2.8.2 Repeated creation of channels falling under rule 2.8.1 may lead to additional sanctions on a case by case basis by an exclusive decision of Administration up to permanent deleting Gaijin Account.

 

2.9. Other provisions

 

2.9.1. If User commits actions that do not formally fall under the current prohibitions, the Administration reserves the right to suspend the Game access for a period of 3 days or more, and up to permanent Game access block or deleting Gaijin Account, provided such actions caused massive negative reaction and complaints from other players and/or actions infringing the legitimate interests of third parties or Gaijin.

2.9.2. The Administration reserves the right to impose suspension or termination of all User’s Gaijin Account(s), in case the User commits actions aimed at bypassing the penalties which have been previously imposed on the User, including the creation of additional Gaijin Accounts.

 

2.10. Rules interpretation

 

2.10.1 The Administration has the final say in any disputes regarding Game Rules interpretation. By analogy, the Game Rules can be applied for regulating your conduct within Game related services, including in-game or out-of-game communication services (for example, in an official Game forum), despite not explicitly mentioned herein. Such Game Rules do not apply to the service which have their own rules of conduct, unless otherwise is stipulated by such rules.

 

2.11. Arbitration. Appeal against punishment.

 

2.11.1. In the case of disagreement with the given game master penalty, the player has the right to ask for explanations to any of the game-masters via private message on the forum or the game.

2.11.2. If in the course of analysis of the situation by the game master, the parties fail to resolve the situation, the player has the right to complain to the senior administrators or senior game masters. The result of which shall be the final revision and cannot be appealed. Further attempts to convince the administrator regarding the reasonableness of punishment will be strictly punished.

2.11.3. Correspondence between player and game master or administrator is personal. Partial or full displaying of correspondence on the forum or other sites is not permitted. The transmission of information from the correspondence to third parties is unacceptable.

 

2.12. Miscellaneous

 

In all other aspects regarding the grant of License which are not specified by these Game Rules, including but not limited to governing law and jurisdiction, warranty disclaimer, indemnification, Game Rules update and modification, severability, assignment and termination, the relevant provisions of EULA and Terms of Service shall apply to these Game Rules.

 


 

 

 

 3. Live.warthunder.com Rules

 

  • 3.1.Overall
  • Rules for Live.warthunder.com - refer to the rules here .

 


 

 

4. Technical Section Rules

 

  • 4.1. Overall

In addition to the forum rules above, you must pay particular attention to the following:

 

Do not post:

  • 4.1.1 Incomplete bug reports (no files at all, only screenshot without any text with explanation, incomplete and one liners).
  • 4.1.2 FM/DM reports without any proof. reports where a user "feels" something is wrong (all reports must have proof), "I think/maybe/complaints about performance of tanks/planes" topics. If there is bug or issue it should have solid proof it is indeed a bug. Historical reports without historical proof (armour, bullet count etc...).
  • 4.1.3 Things that have nothing to do with bugs/suggestions/community technical support.

 



 
Changing, interpretation and updating the rules.
 
•             These rules may be amended and supplemented by the decision of the Administration of the project without prior notice to players.

 

•             Rules are considered to be in action from the moment of publication.

•             The Administration has the final say in any disputes regarding rule interpretation.

 

 

 


 

 

If you do not agree with decision or punishment, you can check how to resolve it here !

 

 


 

 


 

 

Moderator Communication Guidelines

 

In an effort to increase transparency regarding the moderation of the forums, we decided to post the internal guidelines that our Moderators adhere to. If any of our members have any questions or concerns regarding this guidelines, feel free to PM any member of the Senior Staff.

  • Minor incivility is not productive and should be avoided at all times: "I don't think we should take this player seriously, because X and Y", "This is nonsense", etc. Everyone is entitled to their opinions, and comments such as those simply open the door for more incendiary reprisals and do not provide a discussion with any sensible direction.
  • Be RESPECTFUL even if you're not being RESPECTED. It can get a little heated around here, but cooler heads lead to cooler conversations and better decisions.
  • Keep your cool, try and avoid taking it personally, if you are finding yourself getting emotionally involved and/or bullied  then ask one of the other members of the team to step in and monitor the discussion. Remember that in most cases, an emotional user’s reaction is not aimed against you, but to express discontent with a game decision.
  • Unsure of how to respond to a situation? Message your peers and bounce their ideas off of yours. We all have the potential to make mistakes, but this is limited when a group consensus is formed. You may discover something that you didn't consider before.
  • Treat others in the manner you would wish to be treated, fairly and Justly. Remember we have a wide audience from all different age groups and cultural backgrounds.
  • What you do reflects on the rest of the team and Gaijin, you are seen as an official voice which can lead to either productive discussions or incendiary ones, depending on how you present yourself. Ask yourself if your action could have negative consequences for the community and if the answer is yes, you should probably not do it.
  • [Forum & Live only] When issuing warnings, or mitigating a situation between two members, always strive for the least punishing response. A verbal warning is always better than a moderation queue or a suspension, in anything but the most extreme circumstances. Escalation should only occur when a member chooses not to heed the first 2-3 verbal warnings we issue. Keep in mind the nature of the infraction. Someone just trolling for a bit of fun is not equal to someone posting an image of someone being violently assaulted or killed, for example.
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Game Rules Amended - Changes indicated in red.

As whole Game rules were redesigned, only categories were marked red for easier reading instead of whole text.

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