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Who is who and Reporting Procedure

Scarper

By Scarper,
in Project News

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Scarper

Scarper 45,517

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REPORTING

 

If you want to report in game bug, please use our  dedicated bug reporting platform .

 

Forum posts and straightforward member reporting can be done via the report button on individual posts and Member Profiles. Any other Issues or more major issues can be done via the following list. Please use relevant specialist to assist you at the lowest level first, any level jumping or ignoring the escalation procedure will result in delay in resolving your problem. Thanks.
 
Gold/Pack Purchasing Problems, Registration Problems in game or Main Warthunder Page – Raise a Support Ticket Here
Forum & Game Rules – Here

Warthunder Main Registration Page (change your name from this location) - Here

 
 

 

  Links
(click on nickname and choose "send me a message")

 

Game

 
Game Masters:
(Contact them via PM if you have problem with: Chat Ban / Chat Moderation / Game Ban (excluding Bans due to Use of Forbidden Modifications / Hacking and Account Security Issues, or Teamkills). Note also the languages the GM's can be contacted in.)

 

  

Senior Game Masters:
(Contact them ONLY if those above cannot resolve your issue or if you have problem with any of them)

 

Community Manager:
(Contact him only if those above cannot resolve your issue or if you have problem with any of them)

Forum Moderators:
(Contact them if you have problems with Forum or Forum Members)

 

Senior Forum Moderators:
(Contact them if those above cannot help you or you have Moderation Issues) 

 

National Community Co-Ordinators
(Contact them if you have a problem related to your  National Community )

 

Community Manager:
(Contact if those above cannot help you or you want to escalate problems with the Staff)

Technical Moderators

(Bugs/Technical Problems)

 

Senior Technical Moderators

(Bugs/Technical Problems )

 

Community Manager:
(Contact if those above cannot help you or you want to escalate problems with the Staff)

 

Steam Moderation
(Contact them if you have any issues with the War Thunder Steam Hub/forums)

 

Community Manager

(final decision on appeal)

Live.warthunder Moderators
(C ontact them for any matters relating to Live.warthunder site)

 

Senior Live.warthunder Moderator
(Contact them ONLY if those above cannot resolve your issue or if you have problem with any of them)

 

Community Manager
(Contact him only if those above cannot resolve your issue or if you have problem with any of them)

Wikipedia Editors
(Contact them if you have any issues with the War Thunder Official Wikipedia)

 

Senior Wikipedia Editor

 

Final Decisions
(If any of guys above cannot help you with your problem)

Suggestion Moderators
( Contact them for any matters relating to the Suggestions Area)

 

Senior Suggestion Moderator

( Contact them only if those above cannot help you or you have moderation issues )

 

Suggestions Final Decisions

Complaint Escalations
(If any of  the guys above cannot help you with your problem)

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